Terms & conditions
Last updated: 12 July 2026
These terms are an agreement between you and Bayek Limited (“we”, “us” and “our”) for your use of PlanJolly. By using the app, you agree to them. PlanJolly is provided by Bayek Limited, a company registered in England and Wales (company number 11789580), whose registered office is Belgrave Close, Walton-on-Thames, Surrey, KT12 5PH. You can contact us at support@planjolly.com.
Using PlanJolly
PlanJolly is a wedding-planning app. It helps you build a timeline of tasks around your date, plan with your partner, track a budget, and contact suppliers.
You need to be 18 or over to use it.
Your account
You sign in with a link or code we email you, or with your Apple or Google account, so keep access to those accounts secure. You’re responsible for what happens under your account.
A wedding has two seats. If you invite a partner, they can see and edit your shared plan. The person who created the wedding is the account holder; to remove the other seat’s access, email us at support@planjolly.com and we will help. How we handle each partner’s data is explained in our Privacy & data policy under “Planning together”.
The guidance we provide
PlanJolly includes general guidance, including the “useful info” pages. This is for information only. It isn’t legal, financial or other professional advice, and it can’t cover every situation. Always check anything important – such as the legal requirements for marrying – with the relevant official source, like your register office.
Free trial and subscriptions
PlanJolly offers a seven-day free trial as an introductory offer through the Apple App Store or Google Play. You start it by choosing a plan, and the store may ask for your payment details. Unless you cancel before the trial ends (through your App Store or Google Play account), your subscription starts and payment is taken automatically. Free-trial eligibility is decided by the store – typically one introductory offer per store account.
After the trial, a subscription is needed to keep using the app. The plans and their prices are shown in the app. One subscription covers both seats on a wedding.
Subscriptions are sold and billed through the Apple App Store or Google Play, under their terms. This means that, for the payment itself, the App Store or Google Play is the seller (merchant of record), while the PlanJolly app service is provided by Bayek Limited. They renew automatically unless you cancel, which you do through your App Store or Google Play account. Deleting the app doesn’t cancel a subscription.
You can cancel at any time through your App Store or Google Play account, and cancellation takes effect at the end of the current billing period. Refunds are handled by Apple or Google under their policies and your legal rights.
Using it properly
Please use PlanJolly for planning your own wedding, and lawfully. Don’t use it to send unlawful, harmful or abusive content, to misuse the supplier-email feature (for example to send spam), or to interfere with the app or other people’s use of it.
Your content
You keep ownership of the information you put into PlanJolly. You give us permission to store and process it so we can provide the service, as described in our Privacy & data policy.
Suppliers
PlanJolly lets you contact suppliers, but we’re not part of any arrangement you make with them, and we’re not responsible for their services. Any contract for a supplier’s services is between you and them.
Availability and changes
We work to keep PlanJolly available and to improve it over time, which means features may change. We may suspend or withdraw access where we need to, for example for maintenance or if these terms are breached.
Changes to these terms
We may update these terms from time to time – for example to reflect changes to the app, or to how the law applies. If we make a change that materially affects your rights, we’ll give you reasonable notice in the app or by email before it takes effect, and tell you when it applies from. If you don’t agree to a change, you can stop using PlanJolly and cancel any subscription as described above; continuing to use the app after a change takes effect means you accept the updated terms. We’ll always show the current “Last updated” date at the top of these terms.
Our responsibility to you
You have legal rights as a consumer, including under the Consumer Rights Act 2015, that a digital service will be provided with reasonable care and skill and will match how we’ve described it. We provide PlanJolly with reasonable care, but “as is” – we can’t guarantee it will be uninterrupted or error-free, or that it will suit every plan.
Nothing in these terms limits or takes away your statutory rights as a consumer. Where anything in these terms conflicts with those rights, your statutory rights come first, and the “as is” wording above applies only alongside them, not instead of them.
We don’t exclude our liability where it would be unlawful to do so, such as for death or personal injury caused by our negligence, or for fraud. Otherwise, we aren’t liable for losses that aren’t reasonably foreseeable, including losses arising from suppliers or from treating our guidance as professional advice.
Ending your use
You can stop using PlanJolly at any time and delete your account from Settings, or by emailing us at support@planjolly.com if you’d rather we did it for you. When you delete your account we remove your data as described in our Privacy & data policy (see “How long we keep your data”, including the limited records we may need to keep for tax, accounting or backup reasons). We may end or suspend your access if you breach these terms.
Governing law
These terms are governed by the law of England and Wales, and any disputes will be dealt with by the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in the courts of the part of the UK where you live.
Contact
Bayek Limited – support@planjolly.com. Registered in England and Wales, company number 11789580; registered office Belgrave Close, Walton-on-Thames, Surrey, KT12 5PH.